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Microsoft unveils Azure OpenAI Service for Government & AI customer commitments

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The final two days have been busy ones at Redmond: yesterday, Microsoft announced its new Azure OpenAI Service for presidency. Right now, the tech large unveiled a brand new set of three commitments to its prospects as they search to combine generative AI into their organizations safely, responsibly, and securely.

Every represents a continued transfer ahead in Microsoft’s journey towards mainstreaming AI, and assuring its enterprise prospects that its AI options and strategy are reliable.

Generative AI for presidency companies of all ranges

These working in authorities companies and civil providers on the native, state, and federal degree are sometimes beset by extra information than they know what to do with — together with information on constituents, contractors, and initiatives.

Generative AI, then, would appear to pose an incredible alternative: giving authorities employees the aptitude to sift by means of their huge portions of information extra quickly and utilizing pure language queries and instructions, versus clunkier, older strategies of information retrieval and knowledge lookup.

Nonetheless, authorities companies usually have very strict necessities on the know-how they’ll apply to their information and duties. Enter Microsoft Azure Authorities, which already works with the U.S. Protection Division, Vitality Division and NASA, as Bloomberg noted when it broke the information of the brand new Azure OpenAI Providers for Authorities.

“For presidency prospects, Microsoft has developed a brand new structure that permits authorities companies to securely entry the massive language fashions within the industrial surroundings from Azure Authorities permitting these customers to keep up the stringent safety necessities needed for presidency cloud operations,” wrote Invoice Chappell, Microsoft’s chief know-how officer of strategic missions and applied sciences, in a blog post asserting the brand new instruments.

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Particularly, the corporate unveiled Azure OpenAI Service REST APIs, which permit authorities prospects to construct new functions or join present ones to OpenAI’s GPT-4, GPT-3, and Embeddings — however not over the general public web. Moderately, Microsoft allows authorities shoppers to hook up with OpenAI’s APIs securely over its encrypted, transport-layer safety (TLS) “Azure Spine.”

“This site visitors stays totally inside the Microsoft international community spine and by no means enters the general public web,” the weblog put up specifies, later stating: “Your information is rarely used to coach the OpenAI mannequin (your information is your information).”

New commitments to prospects

On Thursday, Microsoft unveiled three commitments to its all of its prospects when it comes to how the corporate will strategy its improvement of generative AI services and products. These embrace:

  1. Sharing its learnings about growing and deploying AI responsibly
  2. Creating an AI assurance program
  3. Supporting prospects as they implement their very own AI programs responsibly

As a part of the primary dedication, Microsoft mentioned it’ll publish key paperwork, together with the Accountable AI Normal, AI Affect Evaluation Template, AI Affect Evaluation Information, Transparency Notes, and detailed primers on accountable AI implementation. Moreover, Microsoft will share the curriculum used to coach its personal workers on accountable AI practices.

The second dedication focuses on the creation of an AI Assurance Program. This program will assist prospects make sure that the AI functions they deploy on Microsoft’s platforms adjust to authorized and regulatory necessities for accountable AI. It can embrace components comparable to regulator engagement help, implementation of the AI Threat Administration Framework revealed by the U.S. Nationwide Institute of Requirements and Know-how (NIST), buyer councils for suggestions, and regulatory advocacy.

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Lastly, Microsoft will present help for purchasers as they implement their very own AI programs responsibly. The corporate plans to ascertain a devoted group of AI authorized and regulatory specialists in numerous areas around the globe to help companies in implementing accountable AI governance programs. Microsoft may also collaborate with companions, comparable to PwC and EY, to leverage their experience and help prospects in deploying their very own accountable AI programs.

The broader context swirling round Microsoft and AI

Whereas these commitments mark the start of Microsoft’s efforts to advertise accountable AI use, the corporate acknowledges that ongoing adaptation and enchancment will likely be needed as know-how and regulatory landscapes evolve.

The transfer by Microsoft is available in response to the considerations surrounding the potential misuse of AI and the necessity for accountable AI practices, together with latest letters by U.S. lawmakers questioning Meta Platforms’ founder and CEO Mark Zuckerberg over the corporate’s launch of its LLaMA LLM, which specialists say may have a chilling impact on improvement of open-source AI.

The information additionally comes on the heels of Microsoft’s annual Construct convention for software program builders, the place the corporate unveiled Fabric, its new information analytics platform for cloud customers that seeks to place Microsoft forward of Google’s and Amazon’s cloud analytics choices.

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