Home Healthcare Microsoft acquires Nuance to usher in ‘new era of outcomes-based AI’

Microsoft acquires Nuance to usher in ‘new era of outcomes-based AI’

by WeeklyAINews
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Microsoft has accomplished its acquisition of Siri backend creator Nuance in a bumper deal that it says will usher in a “new period of outcomes-based AI”.

“Completion of this important and strategic acquisition brings collectively Nuance’s best-in-class conversational AI and ambient intelligence with Microsoft’s safe and trusted business cloud choices,” stated Scott Guthrie, Government Vice President of the Cloud + AI Group at Microsoft. 

“This highly effective mixture will assist suppliers provide extra inexpensive, efficient, and accessible healthcare, and assist organisations in each business create extra personalised and significant buyer experiences. I couldn’t be extra happy to welcome the Nuance crew to our Microsoft household.”

Nuance grew to become a family identify (in techie households, anyway) for creating the speech recognition engine that powers Apple’s sensible assistant, Siri. Nevertheless, Nuance has been within the speech recognition enterprise since 2001 when it was referred to as ScanSoft.

Whereas it could not have made many massive headlines in recent times, Nuance has continued to make some spectacular developments—which caught the eye of Microsoft.

Microsoft introduced its intention to amass Nuance for $19.7 billion final 12 months, within the firm’s largest deal after its $26.2 billion acquisition of LinkedIn (each offers could be blown out the water by Microsoft’s proposed $70 billion buy of Activision Blizzard).

The proposed acquisition of Nuance caught the eye of worldwide regulators. It was cleared within the US comparatively shortly, whereas the EU’s regulator received within the festive spirit and cleared the deal simply previous to final Christmas. The UK’s Competitors and Markets Authority lastly gave it a thumbs-up final week.

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Regulators examined whether or not there could also be anti-competition issues in some verticals the place each firms are lively, akin to healthcare. Nevertheless, after investigation, the regulators decided that competitors shouldn’t be affected by the deal.

The EU, for instance, decided that “competing transcription service suppliers in healthcare don’t depend upon Microsoft for cloud computing companies” and that “transcription service suppliers within the healthcare sector should not notably essential customers of cloud computing companies”.

Moreover, the EU’s regulator concluded:

  • Microsoft-Nuance will proceed to face stiff competitors from rivals sooner or later.
  • There’d be no capacity/incentive to foreclose current market options.
  • Nuance can solely use the information it collects for its personal companies.
  • The information is not going to present Microsoft with a bonus to close out competing software program suppliers.

The businesses seem eager to make sure that individuals are conscious the deal is about extra than simply healthcare.

“Combining the ability of Nuance’s deep vertical experience and confirmed enterprise outcomes throughout healthcare, monetary companies, retail, telecommunications, and different industries with Microsoft’s international cloud ecosystems will allow us to speed up our innovation and deploy our options extra shortly, extra seamlessly, and at larger scale to unravel our clients’ most urgent challenges,” stated Mark Benjamin, CEO of Nuance.

Benjamin will stay the CEO of Nuance and can report back to Guthrie.

(Picture by Omid Armin on Unsplash)

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Tags: ai, ambient intelligence, synthetic intelligence, conversational ai, microsoft, nuance, speech recognition, voice recognition

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